General information on USB drives

Customer agrees that it will not hold Custom USB Factory accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our team, and in no case shall Custom USB Factory be liable for any consequential or special damages arising from any delay in delivery.

All goods become your property at the time they are accepted by the carrier. Cancellations and Alterations to Existing Orders Your order can not be cancelled for any reason.

If you have any problems with your order please contact your sales representative. WE DO NOT ACCEPT UNAUTHORIZED RETURNS.

This is not applicable to the production of the USB Flash Drives. However if you purchase additional accessories from Custom USB Factory, we try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit your account, for up to 10% over or under the desired quantity.

While we make best efforts to keep our pricing up to date at the time of quote, from time to time actual market conditions may change the price of a product. We reserve the right to change at anytime. If a price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.

We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone.